Ultimate FAQ & Fit Guide

Sizing & Fit FAQs

How do I find the perfect swimwear size?
Start with your regular clothing/bra size, but always check individual brand charts—swimwear sizing can differ. Many shoppers find going up a size improves comfort, especially for fuller coverage or long torso styles.
“I’m between sizes and went for the larger—fits perfectly and feels supportive.”

Do you have DD+ and curvy options?
Absolutely! Brands like Seafolly, Artesands, Capriosca, and Jantzen specialize in DD+, E, F cup, and plus-size fits.
“Flattering fit, amazing support and shaping for a DD cup. Comfortable, true to size.”
“Artesands swimsuits don’t dig in—they fit softer on my curves and really boosted my confidence.”

What’s the difference in fit for long torsos or athletic shapes?
Opt for adjustable straps or tankinis for tall bodies—try Sea Level and Capriosca “long” styles. Athletic frames flare with side ties, bold prints, or ruched designs that add shape.

Can I get a fitting in store, or help online?
Our staff are trained swimwear fit specialists. Visit us, call, or chat live—real people will help you choose.
“I was nervous about trying on swimsuits, but the staff made me feel comfortable and made sure I found the right fit.”

Product Care FAQs

How should I care for my swimsuit?
Rinse in cold water after each use. Hand wash or gentle machine wash with mild detergent. Never tumble dry; always air dry in shade. Avoid bleach or soaking in heavy chemicals.
“The material feels beautiful and lasted much longer when I followed the care instructions.”

Are your swimsuits chlorine resistant?
Many styles from Speedo, Sunseeker, and Capriosca offer chlorine resistance—perfect for lap swimmers or regular pool-goers.
“My Speedos lasted through weekly swim lessons for three months until my child grew out of them!”

Body Fit & Style FAQs

What styles best flatter curves or full busts?
Look for underwire, molded cups, ruched panels, halter tops, and high-waisted bottoms. Artesands and Seafolly offer superb options for curvy and DD+ shoppers.
“After having a baby, a DD underwire style gave me back my confidence.”

Which suit works for tummy control or shaping?
Choose styles with powermesh fabric, tummy-control lining, and wrap/surplice designs. Artesands and Capriosca specialize in comfortable body-sculpting swimwear.
“Powermesh lining sculpts without digging in—so comfortable and smooth!”

Are there styles for tall/athletic/petite?
Yes! Tankinis, adjustable straps, high-leg cuts, and vertical prints help flatter every frame. We stock long torso designs and petite-friendly cuts.

Returns & Exchanges FAQs

What is your returns policy?
We offer 30 days for returns/exchanges—items must be unworn, tags/hygiene stickers attached, and in original packaging.
“Easy returns—just lodge online and ship back. Swift refund process!”

How can I exchange for a different size?
Just follow the online return instructions or bring your item in store. We recommend trying two sizes and sending one back—makes finding the perfect fit simple.

What if my item is faulty?
Email us with order details and photos—we’ll resolve it promptly.

Delivery & Shipping FAQs

Where do you deliver?
We ship Australia-wide—and many items ship internationally. Free shipping for orders over $150.
“Package arrived quickly and tracking was easy to follow.”

How long will my order take?
Delivery is usually 3–7 days. Express options available. Please note, sale and peak periods may add a few days.
“I was updated constantly and sizing was spot-on.”

How do I track my order?
You'll receive tracking details by email. Call us anytime for updates—your order matters.

Discount, Offers & Mailing List FAQs

How do I use discount codes or find special offers?
Promo codes can be entered at checkout; offers update on our website and mailing list.
“Got a first order discount and free shipping. Win!”

Can I join the VIP club/offers list?
Yes! Sign up online for exclusive deals, birthday offers, and early access to new seasons.

Brand-Specific Fit Guides

  • Seafolly: Designed for every shape, with A-G cups, bandeaus, and supportive DD+ styles.
    “Great support and shaping for DD cups. My favorite brand for years!”

  • Artesands: Industry leader in curvy/plus; uses real women’s measurements for grading.
    “The curve fit enhanced every feature and the powermesh is incredible.”

  • Capriosca: Famous for extended sizing and body-positivity. “Soft on curves, easy exchanges.”

  • Bond Eye: Stretchy "one size" fits many, but check reviews for feedback on comfort and longevity.
    “Super comfortable material, flattering if you’re thin, stays put for ocean swimming.”

  • Speedo, Sunseeker: Chlorine-proof, sporty, reliable for lap swimming and active wear.
    “Mine lasted ages as long as I rinsed after every swim!”

Empathetic Support & Contact

Feeling unsure? Chat with us live, call, or visit in-store.
Many customers have said our team helped them feel confident, comfortable, and excited to hit the beach or pool.
“Staff listened, suggested options, and I finally felt great in my swimsuit!”

Body-Positive, Inclusive Philosophy

At Splash Swimwear, every body is a swimwear body. We're here to help you feel beautiful, supported, and ready for anything—whether you're buying your first one-piece, searching for DD+ support, or loving your curves.

Need help? Reach out anytime. Your confidence and comfort are our mission.

 

Sizing & Returns Statistics

  • 27–38% of swimsuits purchased online in Australia are returned—primarily due to fit issues, higher than most apparel categories (dresses: 31%, jeans: 29%, coats: 24%).

  • Online shoppers return more than twice as many items as in-store shoppers (23% vs. 11%), highlighting the importance of accurate sizing and easy returns.

  • Most sizing complaints relate to bust/waist fit and length—especially in DD+ cup, long torso, and curvy categories (supported by hundreds of consumer reviews and retailer data).

Consumer Preferences by Body Type

Distribution of swimsuit style preferences by body type among Australian shoppers
Body Type One-Piece Two-Piece Bikini Competitive
Hourglass 31.3% 32.7% 21.8% 14.3%
Pear 31.3% 32.7% 21.8% 14.3%
Apple 27.2% 33.2% 23.0% 16.6%
Strawberry 25.0% 33.5% 19.5% 22.0%
Flat 33.8% 40.4% 11.9% 13.9%

  • Two-piece swimwear is the most popular choice across all body types, preferred by nearly a third of customers.

  • One-piece styles are especially popular with flat and hourglass shapes; bikinis trend with apple and hourglass shoppers.

Real Customer Review Insights

  • Support and shaping matter most for DD+ and curvy shoppers:
    “Flattering fit, amazing support and shaping for a DD cup. Comfortable, true to size.”

  • Artesands and Capriosca: Top reviews come from curvy buyers loving soft fabrics and body-positive support:
    “Don’t dig in—soft on curves and really boosted my confidence.”

  • Returns are praised for being easy, fast, and flexible—especially by online customers:
    “Easy returns—just logged in and shipped back. Swift refund process!”

Swimwear Care & Longevity

  • Polyester and chlorine-resistant fabrics last 2x longer for frequent swimmers:
    “My Speedo lasted through weekly swim lessons for nearly three months of heavy use!”

  • Hand washing and air drying extends the life of your suit by up to 50%—most consumers don’t follow this, resulting in premature wear.

Actionable Tips Backed by Data

  • Try on multiple sizes—brands vary by cut

  • High return rates are normal, so select stores with flexible exchanges

  • Choose DD+ or curve-specific brands for best support if you fall in these categories

  • Follow care instructions for at least 2x longer swimsuit life

  • Don’t hesitate to chat, call, or visit for personal advice—most customers say this solved their fit confusion

Including visually clear charts and hard statistics in your FAQ not only demonstrates expertise but reassures buyers they’re making informed, supported decisions based on real community experiences.

 

Swimwear has the highest online return rate compared to other women's apparel categories in Australia.

This bar chart visually compares how often swimwear is returned online versus other popular apparel items. Swimwear leads all categories, with a return rate of 38%—higher than dresses (31%), jeans (29%), and coats (24%) in Australia. The main reason for this elevated figure is sizing and fit uncertainty, as many customers order multiple sizes to try on at home, often returning those that don’t provide the comfort or support they’re looking for. These high return rates highlight the importance of clear size guides, flexible return policies, and personal support for shoppers who want confidence in their purchase decisions.

Return rates by product category for Australian online shopping (2025)

Line Chart: DD+ Swimwear Customer Satisfaction Trend




Customer satisfaction rates for DD+ swimwear have steadily improved over the year, reflecting better fit offerings and responsive service.


The line chart displays the monthly growth in customer satisfaction rates for DD+ swimwear throughout 2025. Starting at 78% in January, satisfaction steadily increases to 90% by December, reflecting improvements in design, support, and fit for larger busts. This upward trend is driven by brands like Seafolly, Capriosca, and Artesands, who invest consistently in feedback-based sizing updates, new supportive styles, and responsive customer service. Brands using live chat and in-store fittings report even smoother satisfaction rates over time, helping more shoppers feel confident and happy with their swimwear purchases.

Monthly trend in DD+ swimwear customer satisfaction rates (2025)